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Network Monitoring

With heartbeat monitoring you can monitor the uptime of hosts, network services and the EventSentry agent. The Heartbeat agent can monitor any ip based host, including Windows servers, workstations, Unix/Linux hosts, network switches, routers and more.

In a nutshell, you can monitor:

• hosts through ICMP (ping) packets
• network services through TCP connections
• EventSentry agents running on your Windows servers and workstations

Notification Methods

You can be notified through any of the supported notifications methods since host status changes are logged to the event log. For example, you can receive an email or network message when a host goes offline. This features requires that the EventSentry agent is also running on the same host where the central heartbeat agent is running.

Status and History Reports

In addition to being notified when a host or service go offline (or back online), EventSentry offers a heartbeat status web page that will show you at a glance which hosts and services are currently online or offline. A heartbeat history page will show you a complete history of all status changes. Both the status and history page are either HTML pages constantly update by the agent, or saved to a database where the status and history reports can be viewed through the web reports , which offers additional search features.

Monitoring through PING

You can monitor remote ip hosts by sending fully-customized ICMP packets. This monitoring type offers the following features:

• Configure how many ICMP packets to send to the remote host
• Configure the size of ICMP packets
• Configure the desired success rate (e.g. 50% of packets should be acknowledged)
• Configure the desired average response (e.g. 500ms)

Monitoring network services through TCP

In addition to or instead of PING monitoring you can verify that remote services listening on TCP ports (e.g. POP3, HTTP, SMTP etc.) are active. You can specify multiple ports when monitoring a host.

Monitoring EventSentry Agents

For computers running Windows and the EventSentry agents, monitoring the EventSentry agents will ensure that your servers and workstations are being monitored. This feature will ensure that the EventSentry service is in a running state on the monitored computers.

Ping Tracking (Traffic Graph)

In addition to receiving alerts when a remote host is down or the response time below a preset limit you can also record the ping response time in the database. You can activate this feature either globally or on a per-host basis and view the ping-response chart using the web reports.

Advanced Features

Heartbeat-Monitoring also has these additional features:

• Hosts in a heartbeat-group can be flagged as a router in order to suppress duplicate heartbeat alerts
• Only check agents or TCP ports when a PING was successful to avoid duplicate notifications
• Immediately repeat a check that failed to avoid receiving notifications on temporary outages
• Require X failed checks to trigger an error in the event log
• Maintenance Schedules allow you to surpress alerts during scheduled maintenance periods

Heartbeat-Only Licensing

We offer special heartbeat-only licenses that are more affordable than the regular EventSentry licenses. Please see pricing for more information.